Fidelio

From reservations to housekeeping, from restaurant to sales and marketing, this software suite supports all areas of your hotel while focusing on your most valuable asset: your guest.

Fidelio and the Digital Assistant aleno with it's integrated reservation system make a powerful combination. This integration offers:

• The ability to transfer information about hotel guests directly into aleno
• Automatic display in aleno whether a guest is in-house or not
• Creating restaurant reservations automatically in aleno based on the mealplan in the PMS
• More information in aleno about the booking dates, package and room number
• Searching for room number in aleno to easier accept restaurant bookings

This reduces the need for manual transfer of data or creating reservations by hand. Besides, the integration provides a more comprehensive picture of your guests and better insights into their preferences. This allows for elevated service and more efficient operations for reservation management and in the restaurant.

Request access to the integration and one of our Support members will reach out to walk you through the installation process.