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aleno connects your software systems and data

Description handles your incoming calls, resolves your customers’ requests, and verifies and places reservations directly in aleno. Automated and 24/7. Service teams save hours, restaurants get more reservations – from day one.

Integrated to the restaurant reservation software of aleno, knows the bookable times and available seats of your restaurant. Thus, reservation requests can be verified and confirmed or rejected instantly. For reservations, the intelligent phone assistant collects guest data and special requests and records them directly into aleno. So your service team keeps working with only one familiar system.

According to your individual instructions, also resolves customer requests besides reservations or simply transfers calls to your service team. Be it opening hours, hygiene aspects, catering and event requests or others.

Data & Permissions

Bookable times Shifts, Holidays & Events Seats/table capacities Customer data (phone number, name)

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